Part-time waitress/waiter Capstone cafe

Responsible to: Centre Manager

Hours: 20 per week

Salary: £8.45/hour

Purpose: Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with café customers.

Key tasks:

  • Present menu and provide detailed information when asked (e.g. about specials, ingredients or potential food allergies)

  • Inform customers about the day’s specials

  • Offer menu recommendations upon request

  • Up-sell additional products when appropriate

  • Take accurate food and drinks orders

  • Communicate order details to the Kitchen Staff

  • Serve food and drink orders

  • Check dishes and kitchenware for cleanliness and presentation and report any problems

  • Arrange table settings and maintain a tidy dining area

  • Deliver bill and collect payment

  • Carry dirty plates, glasses and silverware to kitchen for cleaning

  • Follow all relevant health department regulations

  • Provide excellent customer service to customers

 

An Occupational Requirement exists for the post-holder to be a practising Christian in accordance with the Equality Act 2010.

A flexible approach is required for this role, as additional duties commensurate with the role may occur from time to time. This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.

Qualifications and Knowledge

  • Proven work experience as a Waiter or Waitress

  • Hands-on experience with cash register and ordering information system

  • Basic math skills

  • Attentiveness and patience with customers

  • Excellent presentation skills

  • Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skills

  • Team spirit

  • Flexibility to work in shifts

  • Food safety training is a plus

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Rosskeen Free Church is part of the Free Church of Scotland and is a registered charity in Scotland. Registered No. SC001082.